Terms of Use

Terms of Use

These Terms of Use, read together with the privacy policy, constitute a legal and binding contract between you, the User (whether you are a visitor or a User) of the one part, and bookmytestonline.com of the other Part (the “Agreement”) providing, among other things, the terms and conditions for use of subscription services, primarily a web based practice, with the management software hosted and managed remotely through the Website. The site www.bookmytestonline.com is owned and operated by www.bookmytestonline.com

1. You must be 18 (eighteen) years of age or older to use this computer resource, or visit or use the Website in any manner. By visiting the Website or accepting this Agreement, you represent and warrant to bookmytestonline.com that you are 18 (eighteen) years of age or older, and that you have the right, authority and capacity to use the Website and agree to and abide by this Agreement.

2. Test Price/MRP may differ of the same test in different website, bookmytestonline.com always strive hard to give you the best possible offer price.

3. The Agreement is published in compliance of, and is governed by the provisions of Indian law, including but limited to:

a. The Indian Contract Act, 1872,

b. The (Indian) Information Technology Act, 2000, and

c. The rules, regulations, guidelines and clarifications framed thereunder, including the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”), and the (Indian) Information Technology (Intermediaries Guidelines) Rules, 2011 (the “IG Rules”).

Terms & Conditions Governing The Test Report Issued

o Assay(s) are performed at associated Laboratory is in accordance with the standard procedures mentioned on the receipt results. The resultsare dependent on individual assay method, equipment used, method specificity, sensitivity and the quality of specimen(s) received. The reportsare therefore expected to be interpreted taking into consideration the above mentioned facts.

o All investigation(s) have their limitations and isolated laboratory investigation may not confirm the final diagnosis of a disease. They assist in arriving at a diagnosis in conjunction with the clinical presentation and related other investigations. The result(s) are meant for the information and interpretation by the clinicians and should be corroborated with the clinical diagnosis. bookmytestonline.com is not responsible for the consequences of any interpretation made by non-qualified persons.

o A test(s) requested might yield Invalid Result/Preliminary Result/Result Pending/Result Held for Re-assay for various technical reasons and the responses will appear against the test name followed by a detailed comment at the end of report. In case of Invalid Result, it is expected that a fresh specimen will be required for the purpose of reporting on the same parameter(s)..

o Partial reproduction of the report is not permitted. Prior written approval is required from the laboratory for such reproduction of the report.

o Associated laboratory disclaims of any nature whatsoever arising from or relating to the performance of the requested test analysis. The disclaimer and waiver shall specifically apply to any claim of implied warranty and fitness for either a general or particular use, strict liability or any negligence not involving the actual testing performed as well as any claim for indirect, incidental or consequential damages, regardless of the asserted basis of recovery. The total liability scientifically and legally proven, if any, associated laboratory in any case shall not exceed the invoiced amount for the service provided and paid.

o The courts /forum at Gurgaon shall have exclusive jurisdiction in all disputes/claims concerning the test(s) & or result(s) of the test(s).

o The reports are not for medico legal purposes.

o If the result(s) of the test(s) is alarming or unexpected, the patient is advised to contact the associated laboratory immediately for clarification and remedial advice

o Any query from the referring doctor pertaining to this report should be directed to the concern laboratory via e-mail at Services and use of Website

Cancellation & Refund Policy:

Client can cancel the order any time or before 2 hrs of the collection time, full refund would be processed in case of Online Payments. Canceling the request after the mentioned time would bring the nominal cancellation charges as "administrative cost" of Rs. 150 in case of online transaction.

In case of delay in the services from company, customer can ask for full refund and no amount would be deducted if cancellation is made.

In case of any issue around the reports, client can inform the same within 1 day of reports published. In such cases we can ask the "respective lab" to repeat the test on the sample collected from the client.

Any issues raised after 48 hours of reports published cannot be entertained, as new sample collection would be required in the case and would be treated as new order and would be chargeable as normal rates.

Refunds would be processed within 4-6 business days of the cancellation.